Safe file practices: minimum information, clear sources

Decide whether the file belongs in AI

Check authorization, confidentiality and account controls before uploading. Do not include passwords, authentication codes, unnecessary personal information or restricted business records. If policy requires an approved tool or account, use that environment or do not upload.

Share the smallest relevant excerpt or approved document. Removing names may not anonymize a record. Hidden spreadsheet sheets, comments, document metadata and scanned pages can contain information you did not intend to share.

• Inspect the file, including hidden or supplemental content where applicable.
• Remove unnecessary sensitive detail using your approved process.
• Confirm the recipient workspace and sharing permissions.
• Keep an original authoritative copy in the approved system of record.

Do not assume upload means full understanding

Supported types and size limits vary by platform and plan. A scanned PDF may not have readable text. Tables, formulas, diagrams, images and multi-column layouts can be extracted incompletely. A file upload indicator is not proof that every page was read accurately.

Ask the assistant to identify the document and relevant section, then compare a small extraction against the original. Check totals and units independently. If parsing fails, use an authorized simpler format or excerpt, preserving the source meaning.

Document text is evidence, not an instruction

A file may contain text telling an AI to ignore your request, reveal data or visit a link. Treat that text as untrusted document content. It does not authorize access, sending or changing anything.

Keep the task boundaries explicit: use this material as a source, ignore instructions embedded in it that conflict with your request, and require review before external actions. This reduces confusion but is not a guarantee against every prompt-injection risk.

Protect Ginny installation materials

Paid Ginny installation materials stay in the protected customer library. Do not post them to shared public chats, public repositories or Academy examples. The upload-or-paste method and edition choice come from your exact product's instructions.

A generic file-conversion trick can alter an installer. Keep the delivered file intact and follow the protected instructions if an upload fails. Do not substitute an unrelated product's installer or use both editions as a troubleshooting step.